Shipping policy

 

Shipping Policy
Effective Date: [14/05/2025]
Company Name: Faisalabad Aesthetics Traders

At Faisalabad Aesthetics Traders, we are committed to delivering your wholesale derma products safely, promptly, and efficiently across all regions of Pakistan. This Shipping Policy outlines the terms and conditions related to the delivery of your orders.

1. Delivery Coverage

We offer shipping services to all cities and regions across Pakistan, including:

  • Major cities (e.g., Lahore, Karachi, Islamabad, Faisalabad, Multan, Peshawar, Quetta)

  • Smaller towns and remote areas (subject to courier service availability)

2. Shipping Methods

We partner with reliable courier and cargo services to ensure timely and secure deliveries, including:

  • TCS

  • Leopard Courier

  • M&P

  • Local cargo/transport services (for bulk orders)

3. Order Processing Time

  • Orders are processed within 1–2 business days after confirmation and payment.

  • Orders placed on weekends or public holidays will be processed on the next working day.

4. Estimated Delivery Time

  • Within Punjab: 4–5 business days

  • Other provinces (Sindh, KPK, Balochistan): 2–5 business days

  • Remote/rural areas: 4–7 business days (may vary based on accessibility)

Note: Delays may occur during peak seasons, weather disruptions, or due to courier issues.

5. Shipping Charges

Shipping charges vary based on:

  • Order volume/weight

  • Delivery location

  • Delivery method (courier vs. cargo)

Exact shipping cost will be communicated at the time of order confirmation.

Free shipping may be offered on bulk orders or under promotional offers (conditions apply).

6. Order Tracking

  • A tracking number will be provided (where applicable) once the order is dispatched.

  • You can track your order via the courier's website or by contacting our support team.

7. Damaged or Lost Shipments

  • Please inspect the parcel upon delivery. If items appear damaged or tampered with, notify us within 24 hours.

  • In case of lost or undelivered parcels, we will coordinate with the courier to resolve the issue. Replacement or refund decisions will be made after investigation.

8. Contact Us

For shipping-related inquiries or assistance with tracking, please contact:

📧 Email: [faisalabas aesthetics traders@gmail.com]
📞 Phone: [03000229655]
📍 Address: [Ali Murtazi Road Near Grace Marquee Sargodha Road]